COVID-19 Protocol

Although the world may seem a bit different in 2021, Rein Teen Tours remains committed to providing the safest possible summer experience for our teen travelers and summer staff members. Throughout the past 35 years, the health and safety of our participants has always been our number one priority, and will continue to be the single most important priority moving forward.

Despite having developed a comprehensive plan to operate our programming this past summer during the pandemic, we ultimately made the very difficult and emotional decision to postpone our trips. Our incredible team channeled that disappointment into double the planning, excitement and passion for summer 2021. With our already constructed protocols in place, we have long been prepared and ready to run our 2021 programs in as safe and exciting a manner as ever in the new normal.

Guidance

We look to qualified organizations for guidance regarding safety protocols for operating our teen tours and community service programs. We closely monitor information from the CDC and US State Department, keeping us current as circumstances change throughout the world. As members of SYTA (Student Youth Tour Association), NTA (National Tour Association), ABA (American Bus Association) and the ACA (American Camping Association), we are guided by trustworthy, professional experts.

Guidelines for Summer 2021

COVID-19 is a fluid situation which requires constant monitoring and flexibility. As Summer 2021 approaches, following the guidance from the above mentioned agencies, we are prepared to implement any or all of the following safety and hygiene measures as needed on our programs:

Pre-Program Health Requirements

  • A pre-tour health survey will be completed by each teenager and staff member.
  • COVID-19 testing may be required before each program - additional information will be shared as we approach the summer.

Hygiene

Before our summer programs begin, all Rein Teen Tours staff members will be trained on best hygiene practices, including the use of hand sanitizer, hand washing, and cleanliness routines. There will be a hand sanitizer station at the head of the bus. All teenagers and staff will use hand sanitizer every time we enter and leave the bus, as well as before all meals and activities. Teenagers will also be encouraged to routinely wash their hands with soap and water.

Personal Face Masks

Depending on the current status of the pandemic and recommended hygiene and safety measures, teenagers and staff may be required to bring and use face masks during the summer. Face masks may be required in public settings when appropriate social distancing can not be maintained.

Hotels

We use high quality, international branded hotels (Hyatt, Hilton, Marriott, etc.). The rooms and common areas in the hotels will be cleaned and sanitized using a new rigorous system that incorporates a scientific approach to deep cleaning practices of high touch and high trafficked areas. In addition to countless sanitation measures taken within the hotels, as determined closer to trip departures, guest rooms may not have housekeeping during our hotel stays (no one would be entering our rooms). Fresh towels would be provided as needed. These are changes that we will all be accustomed to seeing as we get back to traveling.

Restaurants

For breakfast, hotels are not presently offering their breakfast buffets. Instead they are providing all hotel guests, including our groups, pre-made breakfasts to go. For lunch, if deemed necessary, staff members will join the teenagers in choosing lunch options and eating lunch together to encourage social distancing. For dinners, we expect to eat at many of our usual fun restaurants. On occasion, we will have dinner at our hotels in their private banquet rooms, as they can easily accommodate our groups with great menus. Restaurants will adhere to locally mandated occupancy and hygiene rules.

Transportation

Elevated regimens with enhanced procedures and protocols, including disinfectant fogging/misting and HVAC disinfection, will be used for cleaning and disinfecting our buses to the standards recommended by the CDC using EPA-approved products. The buses will be sanitized at the start of each day and will undergo disinfection of high touch points throughout each day. At the end of every day, buses will undergo a 36-point disinfection. There will be a hand sanitizer station at the head of the bus. All teenagers and staff will use hand sanitizer every time we enter and leave the bus.

Illness

Protocols will include visiting a doctor's office or medical facility when necessary, COVID-19 testing when deemed appropriate, moving healthy tour members into a new hotel room should their roommate present with COVID symptoms, isolation of a sick tour member when required, as well as frequent communication with parents.

Enrollment Flexibility

Recognizing that teenagers and parents sometimes change their minds regarding specific trip choice, Rein Teen Tours continues to allow participants to switch their program choice with no change fees, as long as there is a spot available in the newly desired program. All payments are fully refundable until March 1. Thereafter, until May 1, any cancellation penalties will be held on account as a future travel credit for your teenager, a sibling, relative or friend. Optional Trip Insurance is offered to help protect your investment.

We are enthusiastically preparing for the Summer of 2021 - it will be a summer of incredible friendships, amazing adventures, and memories to last a lifetime! If you have any questions or would like to discuss a summer program, we'd be happy to chat with you. Contact us anytime at summer@reinteentours.com or 973-785-1113.